As a home educator I have been looking at and have got some use out of some of the online education schools out there from one’s that specialise in Maths or code to those that do everything or at least attempt most things. In the background I have loved grabbing a TED talk (some are the subjects of other posts). TED talks are recorder stage presentations of people bringing new and thought provoking stuff to science and technology, so now I am excited to hear they are expanding into the education of kids world.
Unless, of course, you have sausages ……
in my experience as human beings tend to have the belief that they understand two things I am heavily involved with. Here I will look at one.
I consistently meet individuals who believe they understand psychology simply because they’re human, when psychology itself is not always in line with understanding human behaviour. Psychology itself over the years has created an aura within the public that the psychologist understands everything. Psychology as any other discipline is based on research and those research points are naturally remove outliers from data because they are outliers. This in itself means that psychology is always trying to find the average the norm, but human nature is about being one of those outliers.
In my experience psychologists are notoriously bad understand human behaviour and yet they quite often need people in the real world in other industries who could be described as superb natural psychologists. These people have more of an understanding of human interaction than most of the people I know who read a lot of research on the subject.
Traditional psychology tends to be about finding out what is wrong with people about what diseases they have what conditions they have been tends to be very negative nature. I am becoming more interested in positive psychology and the science of happiness.
The father of this is Martin Seligman but I came to him from the person below so I will give that first.
I read Shawn Achor’s book the happiness advantage which was superb – this is a clip from him – while this is to do
I am constantly surprised by the human reaction to technology.
Yet with the advent of the computer age we have 2 classes of emerging people (discussed by others) those who understand the tech and those who don’t. Unfortunately the latter have an interesting way of describing things when you are trying to support a user remotely or when they are reporting back how they got on.
- It doesnt work.
- It didn’t load.
- It gave an error.
Yet on each of these occassions the user fails to realise that had they clicked the link in their email I would have been able to tell that the page loaded as it is all stored. So when I get the constant it does not work from the users I can fathom that as laziness, or hiding their incompetence by complaining rather than admit inadequacy.
When this occurs and it is frequent I can deal with it. Unfortunately however the people in the hierarchy above me who get complaints from some academic or CEO, with loads of letters after their name that it does not work, they tend to believe them. This highlights the technology issue. People complain without trying and those that are all good do not compliment as it works for them – the way it should be seamless and in the background.
“Technology should make my life easier and stay in the background.”
This was a discussion I had with a user who I have not spent any time helping. Interesting that they must not have a complaint to make.
In a previous post there was a flow chart making the point.